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We are committed to answering all of your digital dentistry questions, even when you’re scoping out whether we’re the right fit for you. We offer tons of resources to help you digitalize your practice, win over your patients and make the most out of your DSDApp experience.

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Send us an email accompanying screenshots if you have any, and we'll respond within 24 hours - 48 hours.

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Book your 1-on-1 session with one of our Customer Success Managers. They will help you to complete your cases and more.

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Frequently Asked Questions

We've compiled a list of answers to common questions.

Follow these easy steps to download the latest version of the DSDApp on your iPad.

1) Before you begin, make sure you have an iPad model 2016 or newer running iOS 11 or higher.

2) On your iPad, go to the “App Store,” the same place where you download all iPad Apps

3) On the lower right-hand corner, press the “Search” button. Search for the app using the following title  “DSDApp by Coachman” Please type the name exactly as shown in the image. This is the title for the iPad version. 

4) After you have search for the App and opening the search result, press on the cloud iconto download the App. Then, press “Open” to open the App.

5) After opening the App, you may now log in to the App with your DSDApp credentials and start using the App. If you do not have an account yet, please find our “How to Create an Account” guide in our Support Page.

To create an account please follow these easy steps:

1)  First go to our website at: https://digitalsmiledesignapp.com

2) On the top right-hand corner of the website, find and click the “Join/Login” button

3) Under the “Login” button towards the left, click the “SignUp” Button.

4) Next, fill in all of the required fields and chose your country of residence. NOTE: The e-mail you provide, along with the password, will be your DSDApp login credentials

5) Click “Create Account” once you have filled in all of the required fields. 

6) On this next screen, you can pick and chose the plan of your choice. 

7) If you wish to try out the DSDApp before you make an initial purchase, you can already use the login credentials you created to login into the DSDApp

8) On your iPad, download the App called “DSDApp by Coachman“. For a how-to guide on how to install the App, go to our “How to Install the App on your iPad” guide. 

To make changes or cancel your subscription, please contact us by email or call us +1 (786) 713-1168